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NorthStar CIS vs Vitality Utility Billing

What both publish

FactNorthStar CISVitality Utility Billing
Company historyNorthStar Utilities Solutions says it was founded in 1976 and serves utility providers and municipalities across North America and the Caribbean.Vitality says it has been in business for 14 years and is bootstrapped and debt-free.
HeadquartersOttawa, Ontario, CanadaThe company lists its address as 5250 Commerce Dr, Suite 302, Murray, Utah 84107.
PurposeNorthStar CIS is a customer information and billing system designed for small to medium-sized utilities and municipalities.VITALITY lets property operators manage utility billing in-house.
SupportStandard support hours are 8:00 am to 8:00 pm ET Monday through Friday, excluding designated statutory holidays.VITALITY advertises phone support Monday–Friday 6 AM–9 PM MST, email support and a step-by-step support center.

NorthStar CIS plans

  • NorthStar CISPriced on request

Vitality Utility Billing plans

  • VITALITY utility billing$0.50 a month

Pick NorthStar CIS if…

NorthStar CIS is aimed at small to medium-sized utilities and municipalities that need utility billing and customer service workflows. It may suit organizations choosing between customer-server hosting and a managed cloud service.

Pick Vitality Utility Billing if…

You want what its maker publishes above — check its page for the details.

Charts they share