
NorthStar CIS
5.4#20 in utility billing softwareWebSelf-hostedWindows
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| Fact | NorthStar CIS | Vitality Utility Billing |
|---|---|---|
| Company history | NorthStar Utilities Solutions says it was founded in 1976 and serves utility providers and municipalities across North America and the Caribbean. | Vitality says it has been in business for 14 years and is bootstrapped and debt-free. |
| Headquarters | Ottawa, Ontario, Canada | The company lists its address as 5250 Commerce Dr, Suite 302, Murray, Utah 84107. |
| Purpose | NorthStar CIS is a customer information and billing system designed for small to medium-sized utilities and municipalities. | VITALITY lets property operators manage utility billing in-house. |
| Support | Standard support hours are 8:00 am to 8:00 pm ET Monday through Friday, excluding designated statutory holidays. | VITALITY advertises phone support Monday–Friday 6 AM–9 PM MST, email support and a step-by-step support center. |
NorthStar CIS is aimed at small to medium-sized utilities and municipalities that need utility billing and customer service workflows. It may suit organizations choosing between customer-server hosting and a managed cloud service.
You want what its maker publishes above — check its page for the details.