NextRequest
5.9#143 in case management softwareWeb
VisitNextRequest vs Tracker
What both publish
| Fact | NextRequest | Tracker |
|---|---|---|
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Manhattan, Kansas, United States | Atlanta, Georgia |
| Integrations | NextRequest can connect with CivicPlus Municipal Websites to include public records in agency website search results, and the page also names Social Media Archiving, Agenda and Meeting Management, and Municode Codification as connected solutions. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Purpose | NextRequest is an online platform for receiving, routing, redacting, and releasing public records requests. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | NextRequest states that it has completed a SOC 2 Type II audit and encrypts data at rest and in transit, with AES-256 encryption for the application. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | The product’s SSO documentation directs customers to NextRequest Support or their Account Manager for package questions and assistance. | Riverside says the same people who develop Tracker support it and answer the phone. |
| Workflow automation | Yes | Yes |
NextRequest plans
- NextRequestPriced on request
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Pick NextRequest if…
You want what its maker publishes above — check its page for the details.
Pick Tracker if…
You want what its maker publishes above — check its page for the details.