Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
VisitNextiva vs Zoho Voice
Zoho Voice
8.6#7 in business phone systemsFrom $39 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Nextiva | Zoho Voice |
|---|---|---|
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Native integrations include Zoho CRM, Desk, Recruit, Bigin, Meeting, Cliq, Zoho One and ManageEngine ServiceDesk Plus. |
| Paid from | 15 | 34 |
| Public API | Nextiva advertises secure open REST APIs for its contact-center platform to integrate external systems and support multichannel deployments. | REST APIs use HTTPS and OAuth 2.0 and cover users, contacts, business hours, queues, call logs, power dialer, agent status, recordings, transcription, SMS and integrations. |
| Rating on Apple App Store | 4.2 out of 5 from 7.1K ratings for NextivaONE. | 4.4 out of 5 from 397 ratings for ZDialer by Zoho Voice in the US store. |
| Rating on Capterra | 4.6 out of 5 from 919 reviews. | 4.0 out of 5 from 46 reviews. |
Nextiva plans
- Core$15 a month
- Engage$25 a month
- Scale$75 a month
Zoho Voice plans
- SoloFree
- Enterprise Telephony - Basic$39 a month
- Standard$49 a month
- Enterprise Telephony - Standard$59 a month
- Enterprise Telephony - Contact Center$79 a month
- Business Phone - Team$120 a month
Pick Nextiva if…
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
Pick Zoho Voice if…
Zoho Voice suits businesses that need cloud-based calling alongside contact center tools such as IVR, queues, monitoring, and call coaching. It may also fit teams that use Zoho products or need WhatsApp, Telegram, or regional two-way SMS alongside calls.