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Nextiva vs SM2.IO

Nextiva

8.8#2 in business phone systemsFrom $15 a month
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SM2.IO

6.9#13 in business texting softwareFrom $199 a month
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What both publish

FactNextivaSM2.IO
IntegrationsNextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems.Listed integrations include Shopify, WooCommerce, BigCommerce, Magento, Wix, TikTok Shop, Etsy, Mailchimp, Constant Contact, Google Business Profile, Yelp, Zapier, Make, and IFTTT.
ProductNextiva describes its cloud phone system as a hosted VoIP PBX for business communications.SM2.IO describes itself as an all-in-one messaging and communication platform for small businesses, with customer conversations and related tools in one shared inbox.

Nextiva plans

  • Core$15 a month
  • Engage$25 a month
  • Scale$75 a month

SM2.IO plans

  • Basic$199 a month
  • Premium$299 a month
  • Pro$499 a month

Pick Nextiva if…

Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.

Pick SM2.IO if…

SM2.IO is aimed at local and small businesses, including auto shops, salons, medical offices, home services, cafes, and retail. It may suit teams wanting multiple customer channels and phone tools in a shared inbox.

Charts they share