Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
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| Fact | Nextiva | RouteFlow SMS |
|---|---|---|
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | A REST API can connect RouteFlow SMS with CRM, dispatch, and internal tools; the maker does not name specific third-party integrations on the pages reviewed. |
| Intended users | Nextiva describes the cloud phone system as suitable for small companies and says it can scale to advanced unified communications as needs grow. | The maker describes it as built for service businesses with 3–30 people, including HVAC, plumbing, electrical, appliance repair, locksmith, garage door, pool, pest control, and restoration businesses. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | RouteFlow SMS is a shared team SMS inbox and automation layer for field service and home service businesses. |
No prices published.
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
RouteFlow SMS suits service businesses with 3–30 people that need several staff members handling customer texts. It fits teams already using CRM, field-service, or dispatch software and wanting shared inbox, automation, MMS, and API connectivity alongside those systems.