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MyRemoting vs Zoho Assist

MyRemoting

7.8#32 in remote desktop softwareFrom $6.25 a month
AndroidiOSWebLinux
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Zoho Assist logo

Zoho Assist

8.8#3 in remote desktop softwareFrom $10 a month
Free planAndroidiOSWebLinux
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What both publish

FactMyRemotingZoho Assist
Access modebothboth
File transferYesFile transfer is included in Remote Support Standard and Unattended Access Standard.
Free planNoYes
Mobile appsYesZoho Assist offers a mobile app with separate Technician App and Customer App options.
Session recordingYesSession recording is available in the Enterprise and Unattended Access Professional plans.
Supported platformsWindows,macOS,Linux,iPad,iPhone,modern browsersSupported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS.

MyRemoting plans

  • Self-host$399 a month
  • Self-host updates$75 a year
  • Hosted license$399 a month
  • Hosted managed service$18 a month
  • No-upfront$40 a month
  • On-Prem$799 a month

Zoho Assist plans

  • FreeFree
  • Remote Support - Standard$10 a month
  • Remote Support - Professional—
  • Remote Support - Enterprise—
  • Unattended Access - Standard—
  • Unattended Access - Professional—

Pick MyRemoting if…

It suits organizations managing remote machines, fleets or support sessions across desktop and mobile platforms. On-Prem is presented for air-gapped or regulated environments such as defense, healthcare, finance and OT/ICS.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.

Charts they share