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MSP360 Connect vs Zoho Assist

MSP360 Connect

7.4#53 in remote desktop softwareFrom $89.99 a year
Free planAndroidiOSmacOSWindows
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Zoho Assist logo

Zoho Assist

8.9#3 in remote desktop softwareFrom $10 a month
Free planAndroidiOSWebLinux
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What both publish

FactMSP360 ConnectZoho Assist
Access modebothboth
File transferYesFile transfer is included in Remote Support Standard and Unattended Access Standard.
Founded20111996
Free planYesYes
Mobile appsYesZoho Assist offers a mobile app with separate Technician App and Customer App options.
Session recordingYesSession recording is available in the Enterprise and Unattended Access Professional plans.
Supported platformsWindows,macOS,iOS,AndroidSupported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS.

MSP360 Connect plans

  • FreeFree
  • Pro$89.99 a year
  • Managed Connect—

Zoho Assist plans

  • FreeFree
  • Remote Support - Standard$10 a month
  • Remote Support - Professional—
  • Remote Support - Enterprise—
  • Unattended Access - Standard—
  • Unattended Access - Professional—

Pick MSP360 Connect if…

You want what its maker publishes above — check its page for the details.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.

Charts they share