Mixdesk
8.1#1 in lead routing softwareFrom $49 a monthFree planAndroidiOSWebAPI
VisitMixdesk vs Verse
What both publish
| Fact | Mixdesk | Verse |
|---|---|---|
| Channels | Supported channels include WhatsApp, Instagram, Facebook Messenger, TikTok, LINE, Telegram, website chat and email. | Its AI agents support outreach through SMS, email, voicemail, webchat, and voice calls. |
| Founded | Mixdesk's journey began with Meiqia in 2014, helping businesses talk to customers online; Mixdesk launched in 2024 as a global brand. | 2013 |
| Headquarters | LinkedIn lists Mixdesk headquarters in Hong Kong, Hong Kong. | The site lists its address as 75 West Towne Ridge Parkway, Tower 1, Sandy, Utah 84070. |
| Integrations | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. | Verse lists integrations including Salesforce, HubSpot, Zapier, Zendesk Sell, Google Ads, Slack, Google Sheets, Facebook Ads, LinkedIn Ads, Zoho, and Microsoft Dynamics. |
| Intended users | Mixdesk describes its audience as global sales, support and ecommerce teams serving customers across channels and languages. | Verse presents the platform for sales and marketing teams and lists call centers among its use cases. |
| Product | Mixdesk is an AI customer engagement platform that combines messaging channels, automation, AI Agents and human collaboration in one workspace. | Verse is a fully managed lead conversion platform using conversational AI and a human concierge team to engage, qualify, and convert inbound leads. |
Mixdesk plans
- FreeFree
- Essential$49 a month
- Pro$199 a month
- ExpertPriced on request
Verse plans
- EnterprisePriced on request
- ProfessionalPriced on request
- StarterPriced on request
Pick Mixdesk if…
Mixdesk suits sales, support, and ecommerce teams serving customers across multiple messaging channels and languages. Its shared workspace and routing tools may also help teams coordinating human agents with AI responses.
Pick Verse if…
Verse suits sales and marketing teams or call centers that need automated lead follow-up with human escalation. It is also positioned for industries including mortgage, healthcare, education, and financial services.