Mitti Training
7.3#3 in mystery shopping softwareFrom $24 a monthFree planAndroidiOSWeb
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| Fact | Mitti Training | Mystery Management |
|---|---|---|
| Headquarters | Sydney, New South Wales, Australia | Caringbah South, New South Wales, Australia |
| Security | Mitti says it is ISO 27001:2022 certified and undergoes a SOC 2 Type II audit, and that customer data is encrypted in transit and at rest. | The company describes its platform as secure and says users access it through approved accounts; it does not name a security certification on the product page. |
| Support | The Free plan includes essential support, Premium includes priority support, and Enterprise includes 24/7 priority support. | The company provides client enquiries by phone at (02) 9522 6965 and email at [email protected]. |
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Mitti Training is suited to organizations managing frontline workers across locations and languages. It fits teams that need course creation, assignment scheduling, compliance credentials, offline lessons, and results analytics.
Mystery Management suits customer-facing businesses that need tailored mystery shopping, service evaluations, or compliance checks. Its dashboard and shopper app support programs ranging from a single location to a large national operation.