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Milkymap vs UXPressia

Milkymap

7.0#3 in customer journey mapping softwareFrom €9 a month
Free planiOSWeb
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UXPressia logo

UXPressia

6.9#4 in customer experience management softwareFrom $36 a month
Free planWeb
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What both publish

FactMilkymapUXPressia
AIMilkyAi analyzes, creates, checks, and reports on data, journeys, and Milkymap content in the Business and Enterprise solution.Its AI capabilities include generating journey maps and personas, importing maps from images, chatting with personas, and producing workspace insights.
HeadquartersBoekel, NetherlandsSacramento, California, United States
IntegrationsThe FAQ names customer feedback, CRM systems, and analytics tools as supported kinds of data sources.Business includes integrations with Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, and Azure DevOps; Enterprise adds Qualtrics and other custom integrations.
Intended usersThe FAQ lists businesses in automotive, healthcare, retail, B2B, telecom, and government seeking to improve customer experience strategies.UXPressia lists CX strategists, CX/UX designers and directors, digital consultants, business analysts, project managers, researchers, and HR professionals among its users.
SecurityThe privacy policy says Milkymap cannot guarantee absolute security and that personal data may be transferred to and processed in the Netherlands.UXPressia says it performs daily backups and regular vulnerability scans and security audits, and uses access logging, intrusion prevention, and a server-side firewall.
SupportMilkymap says it provides training resources, tutorials, customer service, and product demos.UXPressia offers email support and website live chat, with its support page saying email replies typically arrive within 24–48 hours on business days.

Milkymap plans

  • Satellite FreeFree
  • Satellite Pro€9 a month
  • Galaxy Business€39 a month
  • Galaxy EnterprisePriced on request

UXPressia plans

  • FreeFree
  • Pro$36 a month
  • Business$95 a month
  • EnterprisePriced on request

Pick Milkymap if…

Milkymap may suit consultants, contractors, and teams in automotive, healthcare, retail, B2B, telecom, and government that want to improve customer experience strategies. Its collaboration and CX data tools are aimed at organizations managing journeys across teams and customer segments.

Pick UXPressia if…

UXPressia suits CX strategists, CX and UX designers, researchers, analysts, and project managers who need to create and organize customer experience maps and personas. Teams that need the listed integrations or broader export formats should check the plan details.

Charts they share