
MIDA
7.4#26 in heatmap and session replay toolsFrom $9.99 a monthFree planWeb
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| Fact | MIDA | OpenReplay |
|---|---|---|
| Free plan | Yes | Yes |
| Mobile capture | Yes | Yes |
| Monthly session limit | 3000 | 50000 |
| Paid from | 9.99 | 199 |
| Rage-click detection | Yes | Yes |
| Session recordings | Yes | Yes |
| Session replay | Session replays show shoppers browsing, clicking, scrolling, and completing or abandoning checkout. | It reconstructs users’ visual experiences, including DOM structure, clicks, scrolls, inputs and page changes. |
| Support | MIDA’s documentation advertises 24/6 customer support and lists Crisp Chat and email as contact channels. | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. |
MIDA suits Shopify ecommerce managers, marketers, and UX designers who want to study visitor behavior with heatmaps, replays, and funnel analytics. Checkout recording is listed for Shopify Plus stores.
OpenReplay suits product and engineering teams that need to review user sessions alongside analytics or technical context. It also fits teams seeking self-hosted deployment or a managed Dedicated instance.