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Microsoft Teams vs Zoho Voice

Zoho Voice

8.6#7 in business phone systemsFrom $39 a month
Free planAndroidiOSWebAPI
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What both publish

FactMicrosoft TeamsZoho Voice
Founded19751996
Free planYesYes
IntegrationsMicrosoft 365,SharePoint,OneDrive,Outlook,Exchange,Planner,Forms,Power BI,OneNote,Power Apps,Power Automate,LinkedInNative integrations include Zoho CRM, Desk, Recruit, Bigin, Meeting, Cliq, Zoho One and ManageEngine ServiceDesk Plus.

Microsoft Teams plans

  • Microsoft Teams FreeFree
  • Microsoft Teams Essentials$4
  • Microsoft 365 Business Basic$7
  • Microsoft 365 Business Standard with Copilot$23.50
  • Microsoft Teams Phone Standard—
  • Microsoft Teams Phone StandardPriced on request

Zoho Voice plans

  • SoloFree
  • Enterprise Telephony - Basic$39 a month
  • Standard$49 a month
  • Enterprise Telephony - Standard$59 a month
  • Enterprise Telephony - Contact Center$79 a month
  • Business Phone - Team$120 a month

Pick Microsoft Teams if…

Teams suits individuals who want chat and calls without a subscription, as well as businesses coordinating meetings and work across Microsoft 365 apps. Its listed business plans cover organizations with up to 300 users, with an enterprise option presented for more than 300 people.

Pick Zoho Voice if…

Zoho Voice suits businesses that need cloud-based calling alongside contact center tools such as IVR, queues, monitoring, and call coaching. It may also fit teams that use Zoho products or need WhatsApp, Telegram, or regional two-way SMS alongside calls.

Charts they share