Microsoft Teams
9.0#1 in business phone systemsFree planFree planAndroidiOSWebLinux
Visit| Fact | Microsoft Teams | Zoho Voice |
|---|---|---|
| Founded | 1975 | 1996 |
| Free plan | Yes | Yes |
| Integrations | Microsoft 365,SharePoint,OneDrive,Outlook,Exchange,Planner,Forms,Power BI,OneNote,Power Apps,Power Automate,LinkedIn | Native integrations include Zoho CRM, Desk, Recruit, Bigin, Meeting, Cliq, Zoho One and ManageEngine ServiceDesk Plus. |
Teams suits individuals who want chat and calls without a subscription, as well as businesses coordinating meetings and work across Microsoft 365 apps. Its listed business plans cover organizations with up to 300 users, with an enterprise option presented for more than 300 people.
Zoho Voice suits businesses that need cloud-based calling alongside contact center tools such as IVR, queues, monitoring, and call coaching. It may also fit teams that use Zoho products or need WhatsApp, Telegram, or regional two-way SMS alongside calls.