Microsoft Dynamics 365 Sales
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VisitMicrosoft Dynamics 365 Sales vs Turnella
What both publish
| Fact | Microsoft Dynamics 365 Sales | Turnella |
|---|---|---|
| Audience | Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents. | The product is designed for operations managers, contact centre team leads, and resource planning analysts who need staffing plans without a dedicated WFM team. |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | The maker says CSV exports from Genesys, Zendesk, Freshdesk, Five9, Twilio Flex and Intercom can be used when they contain suitable date and volume fields. |
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
Turnella plans
- Core TurnellaFree
- Free during early accessFree
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.
Pick Turnella if…
Turnella suits operations managers, contact centre team leads, and resource planning analysts who need staffing plans without a dedicated workforce management team. It can also suit teams that plan demand across voice, chat, email, or back-office channels.