Microsoft Dynamics 365 Sales
7.6#1 in supply chain management softwareAndroidiOSWebAPI
VisitMicrosoft Dynamics 365 Sales vs SQM CX Quality
SQM CX Quality
5.7#27 in customer service qa softwareWebAPISelf-hosted
VisitWhat both publish
| Fact | Microsoft Dynamics 365 Sales | SQM CX Quality |
|---|---|---|
| Founded | 1975 | 1996 |
| Free trial | Yes | SQM offers a complimentary trial for which companies must apply to see if they qualify; its 10-or-more-call scorecard page describes a free evaluation of submitted calls. |
| Headquarters | Redmond, Washington, USA | Coeur d'Alene, Idaho, USA; Vernon, British Columbia, Canada |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | The maker lists Genesys, Salesforce, MuleSoft, Five9, Tableau, Talkdesk, NICE, Webex, Amazon Connect, and Power BI integrations, along with an open API. |
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
SQM CX Quality plans
- SQM CX Quality / AutoCXPriced on request
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.
Pick SQM CX Quality if…
It suits contact centers seeking automated QA, CX benchmarking, predictive scoring, compliance reviews, and agent self-coaching. Teams using the listed contact-center systems can connect through integrations or the open API.