Microsoft Dynamics 365 Sales
7.6#1 in supply chain management softwareAndroidiOSWebAPI
VisitMicrosoft Dynamics 365 Sales vs Scorebuddy Conversation Analytics
Scorebuddy Conversation Analytics
7.2#6 in customer service qa softwareFrom $24 a monthWebAPI
VisitWhat both publish
| Fact | Microsoft Dynamics 365 Sales | Scorebuddy Conversation Analytics |
|---|---|---|
| Audience | Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents. | Scorebuddy says the product is for contact-center CX and operations leaders and wider teams such as product managers, marketers, and senior leaders. |
| Founded | 1975 | ScorebuddyCX says it was founded in 2012. |
| Headquarters | Redmond, Washington, USA | Dublin, Ireland |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | Listed connectors include Genesys, Intercom, Amazon Connect, Salesforce, HubSpot, NICE CXone, Assembled, LivePerson, Kustomer, Freshdesk, Zendesk, Aircall, Five9, Talkdesk, Dixa and LiveChat. |
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
Scorebuddy Conversation Analytics plans
- Foundation$24 a month
- Accelerate$32 a month
- Elite$41 a month
- AcceleratePriced on request
- ElitePriced on request
- FoundationPriced on request
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.
Pick Scorebuddy Conversation Analytics if…
It suits contact-center CX and operations leaders who need interaction analysis, with potential use for product managers, marketers, and senior leaders. Teams looking for analytics alongside QA and coaching tools may also find the listed capabilities relevant.