Microsoft Dynamics 365 Sales
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VisitMicrosoft Dynamics 365 Sales vs QEval
What both publish
| Fact | Microsoft Dynamics 365 Sales | QEval |
|---|---|---|
| Audience | Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents. | QEval describes itself as a platform for contact centers and says it scores both human and AI agents on the same scorecard. |
| Founded | 1975 | 2003 |
| Headquarters | Redmond, Washington, USA | 1903 Berry Drive, Nacogdoches, Texas 75964, United States |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | The platform lists more than 80 prebuilt connectors and says integrations are included without separate connector fees. |
| Product | Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity. | QEval is a contact-center performance management platform that scores conversations and provides agent assist, compliance, coaching, and analytics. |
| Security | Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions. | The security page lists SOC 2 Type II, ISO 27001:2022, ISO 42001, PCI DSS Level 1 for the redaction pipeline, and HIPAA support with a BAA available. |
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
QEval plans
- Quoted per deploymentPriced on request
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.
Pick QEval if…
QEval is aimed at contact centers that want to evaluate human and AI agents on the same scorecard. It may suit teams needing conversation analysis, real-time agent guidance, coaching, or compliance monitoring.