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MiaRec vs Tray.ai

MiaRec

7.4#2 in call recording softwareFrom $25 a month
WebAPILinuxSelf-hosted
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What both publish

FactMiaRecTray.ai
Founded20132012
Security controlsThe security program lists auto-redaction, role-based access with audit logs, encrypted files, vulnerability monitoring, and penetration testing.Tray's security policies state that 2FA is mandatory for user accounts and that stored data is encrypted at rest, with additional encryption for sensitive data such as workflow authentications.

MiaRec plans

  • Essentials$25 a month
  • Professional$35 a month
  • Enterprise$50 a month

Tray.ai plans

  • EnterprisePriced on request
  • ProPriced on request
  • TeamPriced on request

Pick MiaRec if…

MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.

Pick Tray.ai if…

You want what its maker publishes above — check its page for the details.

Charts they share