MiaRec
7.4#2 in call recording softwareFrom $25 a monthWebAPILinuxSelf-hosted
Visit| Fact | MiaRec | Soteria Teams Compliance |
|---|---|---|
| Deployment | MiaRec is offered in cloud and on-premise deployments, with multi-tenant architecture available. | The maker says its global platform can be deployed in Insightful Cloud, on-premise, hybrid or public cloud environments including AWS and Azure. |
| Founded | 2013 | 2014 |
| Headquarters | Silicon Valley | London, United Kingdom |
| Integrations | Native integrations include Cisco Webex Calling, Cisco Webex Contact Center, Microsoft Teams, Five9, NICE CXone, RingCentral, and Twilio. | The maker lists Microsoft Teams among its integrations and says it records and archives Teams voice, chat, video, screen sharing and attachments. |
No prices published.
MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.
This solution suits compliance teams at organisations in regulated or litigious industries that need to capture and govern Microsoft Teams communications. Customers can discuss the solution and request more information from the provider.