MiaRec
7.4#2 in call recording softwareFrom $25 a monthWebAPILinuxSelf-hosted
VisitMiaRec vs NICE NTR-X
NICE NTR-X
6.0#10 in call recording softwareWebAPISelf-hosted
VisitWhat both publish
| Fact | MiaRec | NICE NTR-X |
|---|---|---|
| Company headquarters | The company lists 1999 S Bascom Ave., Suite 928, Campbell, California 95008, USA. | LinkedIn lists headquarters at Hoboken, New Jersey, United States. |
| Company size | LinkedIn lists MiaRec as privately held with 11–50 employees and headquarters in Campbell, California. | LinkedIn lists NICE Actimize as having 501–1,000 employees and 1,593 discoverable employees. |
| Deployment | MiaRec is offered in cloud and on-premise deployments, with multi-tenant architecture available. | NICE describes NTR-X as cloud-ready; a NICE Actimize announcement states it can be deployed as a cloud or on-premise solution. |
| Integrations | Native integrations include Cisco Webex Calling, Cisco Webex Contact Center, Microsoft Teams, Five9, NICE CXone, RingCentral, and Twilio. | NICE states that NTR-X captures Microsoft Teams, Zoom, IPC Unigy, Cisco and Cloud9 communications. |
MiaRec plans
- Essentials$25 a month
- Professional$35 a month
- Enterprise$50 a month
NICE NTR-X plans
- NICE Compliance Recording (NTR-X)Priced on request
- NTR-XPriced on request
Pick MiaRec if…
MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.
Pick NICE NTR-X if…
NTR-X is intended for financial institutions that need to monitor regulated employee communications and address global compliance requirements. It suits organizations that need centralized recording management and retention controls.