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Mention Me vs Referral Factory

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Mention Me

7.6#1 in customer-to-customer (c2c) community marketing softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactMention MeReferral Factory
Fraud controlsAcquire includes a fraud-protection algorithm, while campaigns can use customizable gaming rules and reward limits.Fraud alerts can flag users who sign up from the same IP or use suspect email addresses.
HeadquartersLondon, United Kingdom126 Singel, Amsterdam, 1015AE, Netherlands
HostingThe security page says the platform is hosted by AWS in a multi-zone data centre in Ireland.Enterprise customers can choose EU or USA data hosting or deploy a data service on-premise or in an approved cloud environment.
IntegrationsNative or direct integrations include Klaviyo, Emarsys, Braze, Bloomreach, Salesforce Marketing Cloud, Attentive, Meta, Google Ads, TikTok, Dotdigital, Ometria, mParticle, Feefo and Trustpilot.The site lists 50+ tools, APIs, and workflows, including HubSpot, Salesforce, Zoho, Stripe, Intercom, Pipedrive, Zapier, Make, and webhooks.
Intended customersThe FAQ says Mention Me is likely a fit for premium ecommerce brands with satisfied customers, a mature martech stack and high monthly order volumes.The product is positioned for mid-market and enterprise teams, multi-location businesses, and companies with large customer bases or many affiliates.
Referral trackingProduct Referral tracks who shares products, which products they recommend, and whether shares convert into sales.The platform tracks referrals from sharing through qualification and conversion using links, codes, CRM stages, purchase events, APIs, and integrations.
SecurityMention Me states it is ISO 27001 certified and GDPR and PECR compliant, and that it encrypts data in transit and at rest.Referral Factory says it is SOC 2 Type II audited, ISO 27001 certified, and GDPR compliant.

Mention Me plans

  • EssentialsPriced on request
  • AdvancedPriced on request
  • UltimatePriced on request
  • StarterFree
  • Custom platform pricingPriced on request
  • EssentialPriced on request

Referral Factory plans

  • Basic$100 a month
  • Pro$200 a month
  • Enterprise$1,000 a month

Pick Mention Me if…

Mention Me is aimed at premium ecommerce brands with satisfied customers, a mature marketing technology stack, and high monthly order volumes. It suits teams seeking referral tracking, segmentation, and advocacy reporting.

Pick Referral Factory if…

You want what its maker publishes above — check its page for the details.

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