MAP Communications
7.5#1 in virtual receptionist servicesFrom $179 a monthAndroidiOSWeb
VisitMAP Communications vs Reception by ElevenAgents
Reception by ElevenAgents
6.6#14 in virtual receptionist servicesFrom $29 a monthFree planWeb
VisitWhat both publish
| Fact | MAP Communications | Reception by ElevenAgents |
|---|---|---|
| Appointment scheduling | Agents can maintain calendars, schedule appointments and send appointment reminders. | Reception checks availability, coordinates calendars, and writes bookings into the schedule while the caller is still on the line. |
| Call routing | MAP supports live transfers and routing to specified departments or people. | Reception can answer, route, or act as backup according to team hours and availability. |
| Integrations | The website names Calendly, Google Calendar, Clio, Rocket Matter, HubSpot, Salesforce and Zapier integrations, plus healthcare connections including Athenahealth, TigerConnect, Epic and Mobile Heartbeat. | The listed integrations on the Free, Basic, Plus, and Premium plans are Zapier, Webhook, and MCP. |
MAP Communications plans
- Pay As You Go$49 a month
- Business$179 a month
- Enterprise$339 a month
- Premium$649 a month
Reception by ElevenAgents plans
- FreeFree
- Basic$29 a month
- Plus$79 a month
- Premium$199 a month
Pick MAP Communications if…
You want what its maker publishes above — check its page for the details.
Pick Reception by ElevenAgents if…
Reception may suit businesses that want automated call answering and appointment booking, including clinics, professional services, home services, and hospitality. It can also handle after-hours calls and route requests according to team availability.