Manychat
8.4#13 in chatbot buildersFrom $14 a monthFree planAndroidiOSWeb
VisitManychat vs Voiceflow
What both publish
| Fact | Manychat | Voiceflow |
|---|---|---|
| AI bot generation | Yes | Yes |
| Channels | Paid plans list Instagram, TikTok, Facebook Messenger, WhatsApp, Telegram, SMS, and Email as connected channels, with channel counts varying by plan. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Company history | The company says it launched on Telegram in 2015 and names Mike Yan and Antony Gorin as its co-founders. | The company says it began with Alexa and Google interactive-story experiments in a dorm room and later expanded to voice, chat and connected-device experiences. |
| Data protection | The security page says customer data is encrypted in transit and at rest and production data is stored in AWS data centers in Frankfurt, EU. | The security page describes encryption at rest with customer-managed keys and encryption in transit using TLS and mTLS. |
| Deployment channels | multichannel | multichannel |
| Human handoff | Yes | Yes |
| Integrations | The integrations page lists Hotmart, Flodesk, Klaviyo, MailChimp, ActiveCampaign, Kit, Google Sheets, and HubSpot, plus Zapier and Make. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Knowledge-base answers | Yes | Yes |
| Product | Manychat provides social and messaging automations for Instagram, WhatsApp, TikTok, and Messenger. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
| Security certifications | Manychat states it holds ISO/IEC 27001:2022 and ISO/IEC 42001:2023 certifications and is SOC 2 Type II compliant. | Voiceflow states that it is SOC 2 Type II audited, ISO/IEC 27001:2022 certified, GDPR compliant and HIPAA compliant. |
Manychat plans
- FreeFree
- Essential$14 a month
- Pro$29 a month
- Business$69 a month
- Advanced$139 a month
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick Manychat if…
Manychat suits creators, businesses, marketers, and brands that engage audiences through social channels and want to automate replies or capture leads. Teams can choose a plan according to active-contact volume, connected channels, users, and Inbox seats.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.