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MaestroQA vs SQM CX Quality

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MaestroQA

7.9#1 in customer service qa softwareFrom $185 a month
Free planWebAPIExtensionmacOS
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What both publish

FactMaestroQASQM CX Quality
FoundedLinkedIn and Crunchbase state that MaestroQA was founded in 2013.1996
HeadquartersNew York City, New York, United StatesCoeur d'Alene, Idaho, USA; Vernon, British Columbia, Canada
IntegrationsThe current Rippit integrations page lists one-click integrations for Intercom and Zendesk.The maker lists Genesys, Salesforce, MuleSoft, Five9, Tableau, Talkdesk, NICE, Webex, Amazon Connect, and Power BI integrations, along with an open API.

MaestroQA plans

  • FreeFree
  • Starter$185 a month
  • Growth$495 a month
  • EnterprisePriced on request

SQM CX Quality plans

  • SQM CX Quality / AutoCXPriced on request

Pick MaestroQA if…

Rippit suits customer-support and quality teams that want to analyze conversation data and build reusable AI Agent Apps for QA or coaching workflows. The Free plan may fit teams evaluating a limited monthly allowance, while Enterprise includes a dedicated AI Agent Specialist and support resources.

Pick SQM CX Quality if…

It suits contact centers seeking automated QA, CX benchmarking, predictive scoring, compliance reviews, and agent self-coaching. Teams using the listed contact-center systems can connect through integrations or the open API.

Charts they share