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LoyaltyLion vs TrueLoyal

LoyaltyLion logo

LoyaltyLion

8.1#1 in loyalty program softwareFrom $199 a month
Free planAndroidiOSWebAPI
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What both publish

FactLoyaltyLionTrueLoyal
HeadquartersLondon, United KingdomPalo Alto, California, United States
IntegrationsLoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me.TrueLoyal lists 150+ integrations across ecommerce, CRM, email, social and other systems.
Security complianceLoyaltyLion states that it has a SOC 2 Type I attestation covering security, processing integrity, availability, confidentiality and privacy.TrueLoyal states that it complies with SOC 2 Type 1, SOC 1 Type 2 and SOC 2 Type 2.
SupportThe pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team.After launch, support can include a dedicated customer success manager and loyalty strategy.

LoyaltyLion plans

  • FreeFree
  • Classic$199 a month
  • AdvancedPriced on request
  • PlusPriced on request

TrueLoyal plans

  • Custom quotePriced on request

Pick LoyaltyLion if…

LoyaltyLion suits Shopify merchants looking to reward customer actions with points, perks, or VIP tiers. Its API and integrations may suit brands that want to customize loyalty experiences or connect them with other platforms.

Pick TrueLoyal if…

TrueLoyal suits consumer brands that need to manage loyalty across direct online sales, retail, and third-party channels. Its mix of integrations, program services, and mobile app options may fit teams building a branded loyalty experience.

Charts they share