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LoyaltyLion vs Preferred Patron

LoyaltyLion logo

LoyaltyLion

8.1#1 in loyalty program softwareFrom $199 a month
Free planAndroidiOSWebAPI
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What both publish

FactLoyaltyLionPreferred Patron
HeadquartersLondon, United KingdomNorthfield, New Jersey, USA
IntegrationsLoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me.The maker lists Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign integrations.
RewardsCustomers can earn points for activities such as purchases, referrals, reviews, account creation, birthdays, and social follows.Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards.
SecurityLoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy.The company describes Cloudflare edge protection with DNS, DDoS mitigation, and TLS encryption, and its privacy policy also cites SSL encryption, firewalls, and backups.
TrialThe pricing FAQ says customers can access a 14-day free trial via the Shopify Appstore.The FAQ says Preferred Patron does not offer self-service free trials or downloads and instead offers a live interactive demonstration.

LoyaltyLion plans

  • FreeFree
  • Classic$199 a month
  • AdvancedPriced on request
  • PlusPriced on request

Preferred Patron plans

  • Small Business$29 a month
  • Growth Core$199 a month
  • Growth Plus$249 a month
  • Growth Max$299 a month

Pick LoyaltyLion if…

LoyaltyLion suits Shopify merchants looking to reward customer actions with points, perks, or VIP tiers. Its API and integrations may suit brands that want to customize loyalty experiences or connect them with other platforms.

Pick Preferred Patron if…

It suits restaurant and hospitality businesses that want branded loyalty rewards and guest outreach. Businesses needing a POS workflow should check how their system or integration captures transactions.

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