
Loopy Loyalty
7.5#4 in loyalty program softwareFrom $250 a yearAndroidiOSWebAPI
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| Fact | Loopy Loyalty | Pobuca Loyalty |
|---|---|---|
| Intended customers | The product is presented for small businesses including cafes, restaurants, salons, wellness businesses, pet services, and fitness businesses. | Pobuca describes its Customer Intelligence software as enterprise software configured around organisational requirements. |
| Security | Vendor security pages state TLS encryption in transit, encryption at rest, role-based access, audit logs, backups, disaster recovery, MFA, VPN controls and vulnerability scanning. | Pobuca says it delivers projects on Microsoft Azure and operates an ISO/IEC 27001-certified information-security management system. |
| Support | Help documentation says an AI support bot is available around the clock, with escalation often taking four to five hours or up to 24 hours; premium consultation is listed at $195 per hour. | Support entitlements follow the agreed product and service terms, with existing customers directed to product documentation and support channels. |
Loopy Loyalty suits small businesses such as cafes, restaurants, salons, wellness, pet-service, and fitness businesses. It fits teams wanting wallet-based loyalty cards, customer messaging, and campaign management across iOS, Android, and web.
Pobuca Loyalty suits organisations seeking a configurable membership and rewards programme connected to selected customer touchpoints and systems. It is intended for enterprise use, with capabilities, integrations, delivery scope, and support set out for each solution.