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Loopy Loyalty vs Novus Loyalty

What both publish

FactLoopy LoyaltyNovus Loyalty
IntegrationsOfficial integration guidance covers Zapier, Make, Google Sheets, Acuity, Mailchimp and Square POS workflows.The integrations page names Facebook, Twitter, and SendGrid, and says the platform can connect to POS systems and website shopping carts.
Intended customersThe product is presented for small businesses including cafes, restaurants, salons, wellness businesses, pet services, and fitness businesses.The site presents solutions for startups and growing businesses as well as SMEs and enterprise brands, with use cases across B2B and B2C.
ProductLoopy Loyalty creates and manages digital stamp cards stored in Apple Wallet and Google Wallet, without requiring a customer app.Novus describes itself as a SaaS loyalty platform for creating personalized customer loyalty experiences across industries.
SecurityVendor security pages state TLS encryption in transit, encryption at rest, role-based access, audit logs, backups, disaster recovery, MFA, VPN controls and vulnerability scanning.Novus says its quality and security commitments are ISO and PCI DSS certified.
SupportHelp documentation says an AI support bot is available around the clock, with escalation often taking four to five hours or up to 24 hours; premium consultation is listed at $195 per hour.The pricing page says support is available by email, phone, and chat during business hours, with a knowledge base and documentation.

Loopy Loyalty plans

  • Starter$25 a month
  • Growth$69 a month
  • Ultimate$95 a month
  • Starter$250 a year
  • Growth$690 a year
  • Ultimate$950 a year

Novus Loyalty plans

  • EnterprisePriced on request
  • SaaS—

Pick Loopy Loyalty if…

Loopy Loyalty suits small businesses such as cafes, restaurants, salons, wellness, pet-service, and fitness businesses. It fits teams wanting wallet-based loyalty cards, customer messaging, and campaign management across iOS, Android, and web.

Pick Novus Loyalty if…

You want what its maker publishes above — check its page for the details.

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