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Loopy Loyalty vs LoyaltyLion

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LoyaltyLion

8.1#1 in loyalty program softwareFrom $199 a month
Free planAndroidiOSWebAPI
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What both publish

FactLoopy LoyaltyLoyaltyLion
AnalyticsReporting covers signups, visits, redemptions, customer activity and campaign performance.Native analytics provide retention, ROI, referral and lifetime-value metrics for program optimization.
FundingWellfound lists PassKit as having raised $2.1 million and having 11–50 employees.Crunchbase lists six funding rounds and ten investors, including Kennet Partners and Downing Ventures, while identifying the company as private and Series A funded.
IntegrationsOfficial integration guidance covers Zapier, Make, Google Sheets, Acuity, Mailchimp and Square POS workflows.LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me.
ProductLoopy Loyalty creates and manages digital stamp cards stored in Apple Wallet and Google Wallet, without requiring a customer app.LoyaltyLion provides ecommerce brands with customizable loyalty programs designed to encourage repeat purchases and build customer relationships.
Rating on Capterra4.6 out of 5 from 69 reviews4.4 out of 5 from 19 reviews
Rating on G23.6 out of 5 from 6 reviews4.6 out of 5 from 625 reviews
Rating on TrustRadius0 out of 10 from 0 reviews2 out of 10 from 3 reviews and ratings
SecurityVendor security pages state TLS encryption in transit, encryption at rest, role-based access, audit logs, backups, disaster recovery, MFA, VPN controls and vulnerability scanning.LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy.
SupportHelp documentation says an AI support bot is available around the clock, with escalation often taking four to five hours or up to 24 hours; premium consultation is listed at $195 per hour.The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team.

Loopy Loyalty plans

  • Starter$25 a month
  • Growth$69 a month
  • Ultimate$95 a month
  • Starter$250 a year
  • Growth$690 a year
  • Ultimate$950 a year

LoyaltyLion plans

  • FreeFree
  • Classic$199 a month
  • AdvancedPriced on request
  • PlusPriced on request

Pick Loopy Loyalty if…

Loopy Loyalty suits small businesses such as cafes, restaurants, salons, wellness, pet-service, and fitness businesses. It fits teams wanting wallet-based loyalty cards, customer messaging, and campaign management across iOS, Android, and web.

Pick LoyaltyLion if…

LoyaltyLion suits Shopify merchants looking to reward customer actions with points, perks, or VIP tiers. Its API and integrations may suit brands that want to customize loyalty experiences or connect them with other platforms.

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