LiveKit Agents vs ServiceNow Virtual Agent
| LiveKit Agents | ServiceNow Virtual Agent | |
|---|---|---|
| Free plan | Yes | |
| Paid from | $50/mo | |
| Platforms | Android, api, iOS, Linux, macOS, self-hosted, Web, Windows | Android, iOS, Web |
| Free plan | Yes | |
| Paid from | 50 /mo | |
| Voice channel | Yes | Yes |
| Chat channels | text; web/mobile apps; telephone | Web portals, ServiceNow mobile apps, Slack, Microsoft Teams, and other collaboration tools |
| Generative AI | Yes | Yes |
| Human handoff | Yes | Yes |
| Inbound calls | Yes | |
| Outbound calls | Yes | |
| Concurrent calls | 20 calls | |
| Custom phone numbers | Yes | |
| Deployment options | cloud |
Listed together in Best Conversational AI Platforms