LiveCall
7.5#4 in video customer support softwareFree planFree planAndroidiOSWebAPI
VisitLiveCall vs ViiBE
What both publish
| Fact | LiveCall | ViiBE |
|---|---|---|
| Headquarters | Tokyo, Japan | Paris, France |
| Integrations | LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded. | The maker lists Zendesk, Praxedo, SAP, Salesforce, Infor, Outlook Email, IBM Maximo, and Microsoft Dynamics as integrations. |
| Product | LiveCall is a video calling platform designed for B2C services, with separate user, staff, and administrator roles. | ViiBE provides remote visual support for field operations, connecting customers, field workers, and remote experts through video calls and reports. |
LiveCall plans
- FreeFree
- EnterprisePriced on request
- ProPriced on request
- StandardPriced on request
ViiBE plans
No prices published.
Pick LiveCall if…
LiveCall suits B2C service providers that need browser-based calls, reservations, or remote customer support. Its administrative and integration features may also suit organizations managing staff, bookings, and service data.
Pick ViiBE if…
ViiBE is aimed at field service, customer assistance, and technical support teams. The maker describes use in energy, HVAC, telecommunications, and heavy equipment.