LiveCall
7.5#4 in video customer support softwareFree planFree planAndroidiOSWebAPI
VisitLiveCall vs SupportScreen
SupportScreen
6.1#20 in video customer support softwareWebLinuxmacOSWindows
VisitWhat both publish
| Fact | LiveCall | SupportScreen |
|---|---|---|
| Headquarters | Tokyo, Japan | CrankWheel ehf. lists its address as Kringlan 1, Reykjavik 103, Iceland. |
| Product | LiveCall is a video calling platform designed for B2C services, with separate user, staff, and administrator roles. | SupportScreen provides full-screen co-browsing for customer support, allowing agents to view and optionally remote-control a customer's screen. |
LiveCall plans
- FreeFree
- EnterprisePriced on request
- ProPriced on request
- StandardPriced on request
SupportScreen plans
No prices published.
Pick LiveCall if…
LiveCall suits B2C service providers that need browser-based calls, reservations, or remote customer support. Its administrative and integration features may also suit organizations managing staff, bookings, and service data.
Pick SupportScreen if…
It suits support teams helping customers who may lack installed support software, technical experience, a support contract or a high level of trust. It is relevant when agents need live visual guidance across customer desktop platforms.