LiveCall
7.5#4 in video customer support softwareFree planFree planAndroidiOSWebAPI
VisitLiveCall vs Median
What both publish
| Fact | LiveCall | Median |
|---|---|---|
| Headquarters | Tokyo, Japan | Wylie, Texas, United States |
| Integrations | LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded. | Median advertises integrations with chat and website tools including Intercom, Drift, LiveChat, Tawk.to, Olark, WordPress, Wix, Shopify and Weebly. |
| Product | LiveCall is a video calling platform designed for B2C services, with separate user, staff, and administrator roles. | Median provides real-time website cobrowsing and screen sharing so support teams can browse alongside site visitors. |
| Rating on Capterra | 4.9 out of 5 from 7 reviews | 1.0 out of 5 from 1 review |
| Rating on GetApp | 4.9 out of 5 from 7 reviews | 1.0 out of 5 from 1 review |
LiveCall plans
- FreeFree
- EnterprisePriced on request
- ProPriced on request
- StandardPriced on request
Median plans
- Starter PlanFree
- StarterFree
- Business Plan (yearly)$25 a month
- Business$33 a month
- Business Plan (monthly)$33 a month
- Expert Plan (yearly)$45 a month
Pick LiveCall if…
LiveCall suits B2C service providers that need browser-based calls, reservations, or remote customer support. Its administrative and integration features may also suit organizations managing staff, bookings, and service data.
Pick Median if…
Median suits live customer support teams, software onboarding and support teams, and call centers. It is intended for assistance on websites where its code is installed.