Listen Labs
6.4#3 in conversational ai survey platformsAndroidiOSWebAPI
VisitListen Labs vs Qualitati
What both publish
| Fact | Listen Labs | Qualitati |
|---|---|---|
| AI interviews | The AI moderator conducts video conversations and asks dynamic follow-up questions. | Its AI moderator conducts text or voice interviews and adapts follow-up questions to each participant. |
| Headquarters | San Francisco, California, United States | Paris, France |
| Intended users | The site names consumer insights teams, brand marketers, product managers, UX researchers, and agencies among its intended roles. | The maker describes the platform as built for universities and research companies and lists academic, market, UX, and healthcare research use cases. |
| Languages | Listen’s homepage says its AI moderator supports more than 120 languages. | The site lists English, Chinese, French, Norwegian, Dutch, German, Spanish, Portuguese, Japanese, and Arabic as interview languages. |
| Security | Listen states it is SOC 2 Type II, GDPR, and CCPA compliant, holds ISO certifications 42001, 27001, and 27701, uses 256-bit encryption, and does not use customer data to train AI models. | The site advertises GDPR safeguards and 256-bit encryption. |
| Support | The docs direct users to [email protected] for account, billing, or technical questions. | Team and Organizations plans include priority support, and the Team plan also includes an onboarding session. |
Listen Labs plans
No prices published.
Qualitati plans
- FreeFree
- Student€9 a month
- Researchers€19 a month
- Team€99 a month
- OrganizationsPriced on request
Pick Listen Labs if…
Listen Labs suits consumer insights teams, brand marketers, product managers, UX researchers, agencies, and investors. It is relevant to teams that conduct interviews or analyze multiple studies across a workspace.
Pick Qualitati if…
Qualitati fits universities, research companies and teams conducting academic, market, UX or healthcare research. It suits researchers who need AI-led interviews, focus groups, conversational surveys and structured qualitative analysis in a web workspace.