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LEX Reception vs MAP Communications

What both publish

FactLEX ReceptionMAP Communications
Bilingual serviceLEX offers receptionists who handle legal intake in English and Spanish.The service provides English- and Spanish-speaking representatives.
IntegrationsThe integration directory lists Clio, MyCase, LawPay, PracticePanther, Filevine, Lawmatics, Smokeball, CosmoLex, and CASEpeer, among others.The website names Calendly, Google Calendar, Clio, Rocket Matter, HubSpot, Salesforce and Zapier integrations, plus healthcare connections including Athenahealth, TigerConnect, Epic and Mobile Heartbeat.
Mobile appThe app lets users view receptionist messages in real time, call and text clients using their business ID, chat with colleagues, share files, and manage billing and team members.MAP says its answering-service app is available for iPhone and Android and shows messages, orders and appointments.
SecurityLEX describes its mobile app as supporting secure file sharing with colleagues.Map states that it is HIPAA compliant, HITRUST certified, SOC 2 certified, and PCI-DSS compliant.

LEX Reception plans

  • LEX Reception plansPriced on request

MAP Communications plans

  • Pay As You Go$49 a month
  • Business$179 a month
  • Enterprise$339 a month
  • Premium$649 a month

Pick LEX Reception if…

LEX Reception suits law firms that want human phone answering and legal intake, including English and Spanish intake. Its mobile and desktop access may also suit teams that want receptionist messages and account tasks available to staff.

Pick MAP Communications if…

You want what its maker publishes above — check its page for the details.

Charts they share