Lansweeper
8.8#2 in it asset management softwareFree planFree planWebAPILinuxmacOS
Visit| Fact | Lansweeper | Shelf |
|---|---|---|
| Asset limits | The pricing page says Enterprise starts at 10,000 assets, while Starter includes 2,000 and Pro scales from 2,000 to 9,000 assets. | Shelf states that all plans include unlimited assets; the Personal plan is limited to one user and three custom fields. |
| Headquarters | Merelbeke, Belgium | Dover, Delaware, United States |
| Integrations | The integrations directory lists products including Jira Service Management, HaloITSM, Datadog, and Acronis; Starter is limited to Service Desk ticket enrichment integrations. | Shelf supports SAML 2.0 with Entra, Google Workspace, Okta and other identity providers, with automatic SCIM provisioning. |
| Security controls | Lansweeper says its cloud platform uses TLS encryption in transit, AES-256 encryption at rest, encrypted credential storage, and logical separation of customer data. | Shelf states that data in transit uses TLS 1.3 and data at rest uses AES-256 encryption, with role-based and organization-level access controls. |
| Support | The Free plan includes community support, while Starter, Pro, and Enterprise list tier-specific support; Enterprise also includes a customer success manager. | Shelf says its team responds to pre-sales, customer, and other inquiries within the same business day. |
Lansweeper suits organizations that need to inventory and understand assets across IT, operational technology, cloud, and virtual environments. Its plan limits and feature tiers may matter to teams choosing between a small asset count and broader API or integration access.
Shelf may suit individuals, equipment managers, departments, labs, production teams, universities, and organizations managing assets across multiple sites. Teams needing more users or custom fields can consider the listed paid plans.