Knowlarity Cloud Contact Center
8.2#13 in call center softwareFrom ₹16,800 a yearAndroidiOSWebAPI
VisitKnowlarity Cloud Contact Center vs Plum DEV
What both publish
| Fact | Knowlarity Cloud Contact Center | Plum DEV |
|---|---|---|
| Analytics | The platform includes real-time monitoring dashboards, call analytics and agent-performance reporting. | The documentation says integrated VoiceTrends supports usage and performance tracking, script A/B testing, and granular reporting. |
| Founded | Knowlarity was founded in 2009. | 2000 |
| Purpose | The cloud contact center is a hosted platform for tracking, monitoring, and analyzing calls in real time. | Plum DEV is a programmable VoiceXML platform for developers to build interactive voice response systems and automate customer interactions by phone. |
Knowlarity Cloud Contact Center plans
- Unlimited Contact Center Plan₹1,999 a month
- Inbound & Contact Center₹2,999 a month
- Inbound & Outbound Contact Center₹3,499 a month
- Advance Plan₹16,800 a year
- Premium Plan₹34,200 a year
- Premium Plus Plan₹60,000 a year
Plum DEV plans
No prices published.
Pick Knowlarity Cloud Contact Center if…
Knowlarity may suit businesses of varying sizes that handle inbound and outbound customer calls, including the stated e-commerce, food delivery, and edutech use cases. It is relevant to teams that want CRM connections and cloud deployment.
Pick Plum DEV if…
Plum DEV is aimed at developers and engineering teams building programmable IVR and self-service applications. It may suit teams that need voice customization, integrations, and speech technology options.