Knowby
7.5#4 in standard operating procedure softwareFrom $3 a monthAndroidiOSWebAPI
Visit| Fact | Knowby | Procedureflow |
|---|---|---|
| Headquarters | LinkedIn gives Sydney, New South Wales as headquarters, with a listed Sydney address at 6 O'Connell Street. | The site lists its address as 1 Market Square, Suite 143, Saint John, New Brunswick, Canada. |
| Integrations | Knowby says it gathers data ready to integrate with other systems, but the page does not name specific integrations. | The site lists Salesforce, Amazon Connect, Genesys, Microsoft Dynamics 365, and NICE integrations. |
| Intended users | Knowby describes its platform for frontline workers and teams including field technicians, plant operators, maintenance teams, office staff, and contractors. | The product is aimed at operations leaders, training managers, and customer experience teams handling high-volume, complex, or regulated processes. |
| Purpose | Knowby is a cloud-based platform for creating and delivering step-by-step instructions where and when they are needed. | Procedureflow turns documented processes into guided visual workflows that teams can follow in real time. |
Knowby suits frontline workers and teams that need visual procedures, such as field technicians, plant operators, maintenance teams, office staff, and contractors. It may be useful where instructions need to be accessible offline or through QR codes.
Procedureflow is aimed at operations leaders, training managers, and customer experience teams handling high-volume, complex, or regulated processes. It suits teams that need governed workflows and analytics.