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KMS Lighthouse vs Zendesk Guide

What both publish

FactKMS LighthouseZendesk Guide
Content analyticsYesYes
Custom domainYesYes
HeadquartersDallas, Texas, United StatesSan Francisco, California, United States
IntegrationsListed integrations include Azure OpenAI, Salesforce, Genesys, Zendesk, Freshworks, Dynamics 365, Microsoft Teams, and AWS.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
Publishing audiencebothboth

KMS Lighthouse plans

  • Help Center$30 a month

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick KMS Lighthouse if…

You want what its maker publishes above — check its page for the details.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share