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Kipwise vs Zendesk Guide

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Kipwise

7.2#56 in knowledge base softwareFrom $6.30 a month
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What both publish

FactKipwiseZendesk Guide
Free planNoNo
HeadquartersWilmington, Delaware, United StatesSan Francisco, California, United States
IntegrationsIntegrations include Google Drive, OneDrive, Confluence, Zendesk, Intercom, Okta, JumpCloud, OneLogin, PingIdentity and Azure Active Directory.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.

Kipwise plans

  • Premium$6.30 a month
  • Branded$12.60 a month
  • EnterprisePriced on request

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick Kipwise if…

Kipwise suits Slack-based teams that need shared knowledge, connected searches, browser access, and enterprise identity controls. It is also relevant for organizations embedding materials from multiple work tools.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share