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Joblogic vs Total Service

Joblogic logo

Joblogic

7.3#3 in elevator service softwareFrom $540 a year
AndroidiOSWebAPI
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What both publish

FactJoblogicTotal Service
Customer portalYesCustomers can view work orders, inspection and compliance documents, invoices and payment history, and submit service requests.
Founded19981991
HeadquartersThe pricing page identifies the company as Tracer Management Systems Ltd and gives its location as Birmingham, UK.West Hills, California, United States
PurposeJoblogic connects jobs, engineers, assets, compliance, quotes, and invoices in one system for service contractors.Total Service is an all-in-one ERP for elevator, HVAC, fire and life-safety, and specialty contractors.
SecurityThe pricing page states that Joblogic is ISO 27001 certified, Cyber Essentials Plus certified, and penetration tested.TS Cloud states that it protects service-operations information through robust encryption and access controls.
SupportEvery plan includes 24/7 365 support, with self-serve guides on Standard, guided onboarding on Premium, and a named implementation lead and account team on Enterprise.Total Service provides live demos, onboarding with customer data, testing, feedback, training, and personalized support.

Joblogic plans

  • Standard$540 a year
  • EnterprisePriced on request
  • PremiumPriced on request

Total Service plans

  • Custom planPriced on request

Pick Joblogic if…

Joblogic suits service contractors ranging from sole traders and small reactive-maintenance teams to multi-site or multi-trade operations. It is relevant to teams that need mobile engineer workflows alongside job, asset, compliance, quote, and invoice management.

Pick Total Service if…

Total Service is aimed at elevator, HVAC, fire and life-safety, and specialty contractors needing operational and financial tools in one ERP. Its customer portal and native payroll may be relevant to organizations managing service work and payroll complexity.

Charts they share