
Joblogic
7.3#3 in elevator service softwareFrom $540 a yearAndroidiOSWebAPI
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| Fact | Joblogic | Total Service |
|---|---|---|
| Customer portal | Yes | Customers can view work orders, inspection and compliance documents, invoices and payment history, and submit service requests. |
| Founded | 1998 | 1991 |
| Headquarters | The pricing page identifies the company as Tracer Management Systems Ltd and gives its location as Birmingham, UK. | West Hills, California, United States |
| Purpose | Joblogic connects jobs, engineers, assets, compliance, quotes, and invoices in one system for service contractors. | Total Service is an all-in-one ERP for elevator, HVAC, fire and life-safety, and specialty contractors. |
| Security | The pricing page states that Joblogic is ISO 27001 certified, Cyber Essentials Plus certified, and penetration tested. | TS Cloud states that it protects service-operations information through robust encryption and access controls. |
| Support | Every plan includes 24/7 365 support, with self-serve guides on Standard, guided onboarding on Premium, and a named implementation lead and account team on Enterprise. | Total Service provides live demos, onboarding with customer data, testing, feedback, training, and personalized support. |
Joblogic suits service contractors ranging from sole traders and small reactive-maintenance teams to multi-site or multi-trade operations. It is relevant to teams that need mobile engineer workflows alongside job, asset, compliance, quote, and invoice management.
Total Service is aimed at elevator, HVAC, fire and life-safety, and specialty contractors needing operational and financial tools in one ERP. Its customer portal and native payroll may be relevant to organizations managing service work and payroll complexity.