Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs Oracle Service
Oracle Service
7.5#9 in customer self-service softwareFrom $70 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Jira | Oracle Service |
|---|---|---|
| Founded | 2002 | 1977 |
| Headquarters | Sydney, Australia and San Francisco, California | Austin, Texas, USA |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | Oracle positions Service as connected with sales, finance, supply chain, HR, ERP and asset-management context. |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
Oracle Service plans
- Oracle Fusion Service Enterprise Cloud ServicePriced on request
- Oracle Service Options$70 a month
- Oracle Service Bases$225 a month
- Oracle Service Cloud custom enterprise pricingPriced on request
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick Oracle Service if…
It suits organizations seeking web-based enterprise service request management with customer access, automated tickets, SLA handling, and API connectivity.