Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs OpenText AI Operations Management (formerly Operations Bridge)
OpenText AI Operations Management (formerly Operations Bridge)
5.9#9 in ai it agentsWebSelf-hosted
VisitWhat both publish
| Fact | Jira | OpenText AI Operations Management (formerly Operations Bridge) |
|---|---|---|
| Founded | 2002 | 1991 |
| Headquarters | Sydney, Australia and San Francisco, California | OpenText lists its corporate headquarters in Waterloo, Ontario, Canada. |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | OpenText says the product has more than 1,000 prebuilt integrations across ITSM, cloud, and monitoring tools, including ServiceNow, Datadog, Jira, Splunk, and VMware. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | The SaaS service description says external network traffic is encrypted in transit and an independent third party audits applicable service policies annually. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | The SaaS service description specifies 24x7 application support and a 99.9% availability SLA for the service. |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
OpenText AI Operations Management (formerly Operations Bridge) plans
- ExpressPriced on request
- PremiumPriced on request
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick OpenText AI Operations Management (formerly Operations Bridge) if…
This platform suits IT operations teams managing hybrid-cloud infrastructure and services who want event correlation, diagnostics, and policy-controlled remediation. The trial requirement means it is for organizations that already have the product installed.