
Ivanti Neurons for Enterprise Service Management
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| Fact | Ivanti Neurons for Enterprise Service Management | Wolken AI Enterprise Service Management |
|---|---|---|
| Compliance | Ivanti lists SOC 2, ISO/IEC 27001 and FedRAMP among the security and compliance frameworks discussed on its security page. | Wolken’s About page identifies the company as SOC 2 Type 2 certified and GDPR ready. |
| Headquarters | Ivanti states that its headquarters is in the United States. | Cupertino, California, USA |
| Integrations | Ivanti Neurons iPaaS offers more than 1,000 connectors, including Teams, SAP, Jira, Slack, Salesforce, Workday, GitHub and Active Directory. | Wolken’s platform page lists native integrations for ServiceNow, Freshworks, Jira Service Management, Microsoft Teams, Slack, Salesforce, SAP, and Oracle. |
| Purpose | Ivanti positions ESM as service management that extends ITSM workflows across departments such as HR, facilities, security and more. | Wolken AI ESM brings requests across IT, HR, Facilities, and Finance into one workflow engine. |
It is aimed at enterprises coordinating service workflows across IT and departments such as HR, facilities, and security. Organizations needing cross-department modules, integrations, or mobile access may find its scope relevant.
This service is aimed at IT teams, ITSM managers, CIOs, business leaders, business owners, and service managers. It also suits organizations coordinating service requests across non-IT departments.