Isentia
6.5#3 in media monitoring softwareAndroidiOSWeb
Visit| Fact | Isentia | Streem Social Listen |
|---|---|---|
| Founded | 1982 | 2013 |
| Headquarters | Sydney, New South Wales, Australia | Sydney, Australia |
| Intended users | The company describes its platform as a tool for communications professionals navigating the media landscape. | Streem says its media intelligence services support corporate, government and agency organisations across Australia and New Zealand. |
| News monitoring | Yes | Yes |
| Security | Isentia announced that its platform was included in Pulsar Group’s ISO/IEC 27001:2022 certification. | Streem says personal information is stored primarily in Sydney on systems operated by Google Cloud Services and Amazon Web Services, and that it uses encryption such as SSL when transmitting highly confidential information. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Twitter,YouTube,Instagram,Tumblr,Reddit | Facebook,X/Twitter,Instagram,YouTube,Reddit,TikTok,Bluesky |
| Support | Isentia says customers receive a local, dedicated account management team, and its support page lists [email protected] and a free online help site. | Streem says its team includes account managers, media analysts, engineers and product specialists supporting corporate, government and agency clients. |
| Web monitoring | Yes | Yes |
Isentia may suit teams that need to monitor web, news, and the listed social networks, and review sentiment. It is available on web, iOS, and Android.
Streem Social Listen suits communications teams that need to monitor social conversations alongside web and news. Its related Engage tool may suit teams managing publishing on owned social accounts.