Isentia
6.5#3 in media monitoring softwareAndroidiOSWeb
Visit| Fact | Isentia | Signal AI |
|---|---|---|
| Alert channels | push notifications | email,Slack |
| Analytics | Users can configure dashboards, select charts and metrics, and create multiple dashboards for campaign reports, crisis monitoring, campaign tracking or monthly reporting. | Interactive analytics track brands, competitors, and industries to surface themes, high-impact stories, narrative opportunities, and business risks. |
| Founded | 1982 | 2013 |
| Headquarters | Sydney, New South Wales, Australia | The company page lists a United Kingdom office at Floor 4, The Script, 44 Featherstone Street, London EC1Y 8RN, but does not explicitly identify it as headquarters. |
| Integrations | The Isentia app supports sharing media items using a phone’s native sharing functionality. | Signal AI offers an API for business intelligence solutions and Model Context Protocol support for LLMs and AI agents, including Claude, ChatGPT, and Copilot. |
| Intended users | The company describes its platform as a tool for communications professionals navigating the media landscape. | The platform is presented for Chief Communications Officers, Chief Risk Officers, corporate communications teams, PR teams, and enterprise risk managers. |
| News monitoring | Yes | Yes |
| Sentiment analysis | Yes | Yes |
| Support | Isentia says customers receive a local, dedicated account management team, and its support page lists [email protected] and a free online help site. | The reputation platform page says its Customer Success team is available to help customers get value from the platform. |
| Web monitoring | Yes | Yes |
No prices published.
Isentia may suit teams that need to monitor web, news, and the listed social networks, and review sentiment. It is available on web, iOS, and Android.
It suits Chief Communications Officers, Chief Risk Officers, communications and PR teams, and enterprise risk managers monitoring external coverage. Teams can receive alerts through email or Slack.