Isentia
6.5#3 in media monitoring softwareAndroidiOSWeb
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| Fact | Isentia | Nexis Newsdesk |
|---|---|---|
| AI | Isentia describes Lumina as an AI suite built for PR and communications users. | The product FAQ states that Nexis Newsdesk does not currently provide AI features. |
| Alert channels | push notifications | RSS |
| News monitoring | Yes | Yes |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Twitter,YouTube,Instagram,Tumblr,Reddit | Twitter/X,Facebook,YouTube |
| Support | Isentia says customers receive a local, dedicated account management team, and its support page lists [email protected] and a free online help site. | LexisNexis lists onboarding tailored to workflows, webinars, in-product chat and help references, and a 24/7 helpdesk, with support spanning 28+ countries and 7+ languages. |
| Web monitoring | Yes | Yes |
No prices published.
Isentia may suit teams that need to monitor web, news, and the listed social networks, and review sentiment. It is available on web, iOS, and Android.
You want what its maker publishes above — check its page for the details.