Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Zendesk Explore
Zendesk Explore
5.5#19 in support analyticsFrom $19 a monthWeb
VisitWhat both publish
| Fact | Intercom | Zendesk Explore |
|---|---|---|
| Headquarters | San Francisco, California, United States | San Francisco, California |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Zendesk Explore plans
- Support Team (includes Explore Lite)$19 a month
- Suite Team (includes Explore Lite)$55 a month
- Suite Professional (includes Explore Professional)$115 a month
- Suite Enterprise + Copilot (includes Explore Enterprise)Priced on request
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Zendesk Explore if…
You want what its maker publishes above — check its page for the details.