Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Spoki
What both publish
| Fact | Intercom | Spoki |
|---|---|---|
| Founded | 2011 | 2021 |
| Headquarters | San Francisco, California, United States | San Vito dei Normanni, Italy |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Spoki plans
- FreeFree
- Service€39 a month
- Marketing€79 a month
- Sales€119 a month
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Spoki if…
Spoki suits businesses that want to manage customer conversations across messaging channels and automate support, marketing, sales, or lead qualification. Its free plan may suit teams needing live chat, ticketing, and automations without AI or campaign features.