Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs SmarterTrack
SmarterTrack
6.6#60 in help desk softwareFrom $20 a monthFree planAPI
VisitWhat both publish
| Fact | Intercom | SmarterTrack |
|---|---|---|
| Founded | 2011 | 2003 |
| Free plan | No | Yes |
| Headquarters | San Francisco, California, United States | 1903 W. Parkside Lane Ste 106, Phoenix, AZ 85027, United States |
| Paid from | 29 | 20 |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
SmarterTrack plans
- FreeFree
- Professional$400 a month
- Enterprise$900 a month
- Hosted$20 a month
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick SmarterTrack if…
You want what its maker publishes above — check its page for the details.