Intercom
8.5#9 in chatbot buildersFrom $19 a monthAndroidiOSWeb
VisitIntercom vs Odoo Helpdesk
Odoo Helpdesk
8.4#6 in help desk softwareFrom $31.10 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Intercom | Odoo Helpdesk |
|---|---|---|
| Free plan | No | Yes |
Intercom plans
- Essential$19 a month
- Advanced$85 a month
- Expert$132 a month
- Fin AI Agent$0.99, paid once
- Fin AI Agent with existing helpdesk$0.99, paid once
- Fin Voice$1.99, paid once
Odoo Helpdesk plans
- One App FreeFree
- Standard$31.10 a month
- Custom$61 a month
- Standard$24.90 a year
- Custom$49 a year
Pick Intercom if…
Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.
Pick Odoo Helpdesk if…
Odoo Helpdesk suits teams looking for shared ticket handling, customer self-service, and ticket automation. It may also fit buyers comparing one-app access with all-app plans and external API access.